0484 301 155

service@grovespark.com.au
Grove Spark Logo

Mobile Phones, Email and Internet Policy

5.0
Based on 95 reviews
powered by Google
ChIJV9dSLnalEmsRBJGQyZ7tong fffe780b8db861ff4afdf4ac56d876b4
Simon Walmsley
10 months ago
Very happy with Grove Spark for recent residential work on our electrical board and inside the house. Joshua arrived on time for both visits, explained clearly what he was going to do and the price. Very polite and quiet spoken. Did a very professional job and I will definitely use Grove Spark again. I chose them based on Google reviews, so figured I should add my own review to help others.
ChIJV9dSLnalEmsRBJGQyZ7tong e66e2653a498334e5bbc2c21192be309
Adrienne Andrews
11 months ago
Amazing service and Josh is very knowledgeable and nice!
ChIJV9dSLnalEmsRBJGQyZ7tong 5253e3d21d45e6b306cf005ad7ce351c
Jay Russell-Forbes
11 months ago
Such a polite team, really appreciate the knowledge and service
ChIJV9dSLnalEmsRBJGQyZ7tong 379993f8238344a79a5dfa865a6e364a
Robyn Strange
12 months ago
Prompt, professional service. Would highly recommend for any electrical work.
ChIJV9dSLnalEmsRBJGQyZ7tong dd75ff38627d2d1f6ca3bf08274d7a07
Rosie Bennett
1 year ago
Amazing service.

Highly recommend!
ChIJV9dSLnalEmsRBJGQyZ7tong d6794d78c724629f32493116f299231c
Spiro Bellas
1 year ago
We have been using Grove Spark for several years at several commercial sites and they provide a excellent friendly and prompt service. Would highly recommend
ChIJV9dSLnalEmsRBJGQyZ7tong 30ae0b5ac1d13ebf059556b17149a0dd
Dany Mikhail
1 year ago
Josh is a legend. Came promptly and saved my day !!! Honest guy & I would highly recommend
ChIJV9dSLnalEmsRBJGQyZ7tong 4bd08a0cd3592c9743c06677c9541c6b
Nicholas Marlon
1 year ago
"I recently hired Luke from GroveSpark for some electrical work in my home, and I couldn't be more satisfied with the service provided. He arrived promptly at the scheduled time and conducted a thorough inspection before commencing work, ensuring safety was a top priority. The quality of workmanship was excellent, with meticulous attention to detail, and he patiently explained the process along the way. The project was completed on time and within the agreed budget. I highly recommend Luke for any electrical needs due to his professionalism, reliability, and expertise. Five stars!"
ChIJV9dSLnalEmsRBJGQyZ7tong 64bff2e13c25af13c34a3ca78e6b0dc4
Ricky Lau
1 year ago
Highly recommend all your electrical needs with Grove Spark!

Josh and his team are reliable, fairly priced, trustworthy and most of all - just honest people, which unfortunately is so rare to find on the market these days. This is something that is super important to me for electrical work as incorrect processes and procedures can have detrimental consequence and I trust Grove Spark to do everything properly and by code. You can put your mind at ease when working with Grove Spark!

Special out to Josh, lovely dude and really took his time to explain to me all the options I had, based on my needs/wants at the time. You can tell genuinely cares about running a good business that looks after their customers.
ChIJV9dSLnalEmsRBJGQyZ7tong c002a1a3704fcf4263e03555f85202d2
Tony Patterson
1 year ago
We recently had some work done by Grove Spark and I would highly recommend this company if you are looking for professional, quality electrical services. The initial enquiry, to the follow up call, quote and works completed took just over 24hrs! From Josh’s quick communication to Luke’s workmanship, I could not fault anything. Who said ‘service was dead’… I will definitely passing their details on to anyone I know looking for any electrical services!
⭐️⭐️⭐️⭐️⭐️

Get a free
quote

Get In Touch Form
CALL NOW
Grove Spark Team and Truck

The Business supplied mobile phones shall not to be used for personal use. However, we will accept the occasional personal call where the call is essential. Where unreasonable quantities of personal calls are being made, it will be to the expense of the worker. The worker will be requested to authorise the deduction of such expenses of any monies owing. The Business mobile phones shall be returned prior to a worker going on leave and/or as otherwise directed.

Answering mobile phone calls or texting while driving is strictly prohibited. It is required the use of a mobile phone may only be used when the vehicle comes to a complete stop in a safe location, – this includes vehicles with hands free car kits.

Landline telephones should be used whenever possible when calling another landline.

Mobile lines should be used only when making calls to mobile phones wherever possible.

The number and duration of mobile calls should be limited to direct business conversations and should be kept as brief as possible.

Workers should ensure they are in a safe position on site to take or make a call (e.g. not while undertaking electrical work on or elevated work platforms).

Mobile phones should be used in an open space, or near a window, to obtain a clear signal without having to increase power.

A personal mobile phone is only to be used in an emergency situation or within authorized breaks

Posting photos or other information acquired from work sites to any form of social media is expressly prohibited.

Installation of unauthorised software, or removal of content from The Business phones by deletion is also expressly prohibited.

Email & Internet

Workers must access the internet only in performing legal, business-related tasks during normal working hours. Unless authorisation is obtained from management, private use of the internet is not permitted from any Business device that accesses the internet.

We reserve the right to determine how and when to dispose of all information that enters the organisation via the internet, including mail messages, text, graphics, programs, web pages, etc. We reserve the right to log all accesses to the internet to confirm that users are abiding by this policy.

Users must report any security violations involving the internet to management as soon as possible and assist in investigating and resolving the problem. The following items are classed as unacceptable use of email:

The transmission or distribution of offensive material to any person, whether a fellow worker or otherwise, in any email message.

The transmission or distribution which infringes State or Commonwealth Acts, or The Business’s policies on Sexual Harassment, Workplace Harassment and Discrimination.

Use of offensive, discriminatory or defamatory language.

Message (particularly external email message) containing information which contravenes any internal operating guidelines. Email messages must not contain any information which may risk our professional reputation, or leave users or ourselves vulnerable to legal action.

Messages that infringe the copyright or intellectual property rights of any third parties.

Representing yourself as someone else, real or fictional or sending email(s) anonymously.

Transmission of unsolicited commercial information (i.e. junk mail, advertising).

Expressing of personal views and opinions as if they constituted official commentary from the business.

Offensive or Inappropriate Material

Use of The Business’s systems must be appropriate to the workplace environment. This includes but is not limited to the content of all electronic communications, whether sent internally or externally, downloaded from the internet or accessed by any other means on Business systems.

The Business’s computing and networking facilities must not be used for the transmission, obtaining possession, demonstration, advertisement or requesting the transmission of objectionable material knowing it to be objectionable material including:

A film classified RC (refused classification), a computer game classified RC (refused classification), or a refused publication;

Pornographic material of any kind;

An article/picture(s) that promotes crime or violence, or incites or instructs in matters of crime or violence; or

An article/picture(s) that describes or depicts, in a manner that is likely to cause offense to a reasonable adult,

An article/picture(s) that promotes or would be considered sexual or racial harassment by a reasonable adult. or

Harassing, hateful, racist, sexist, abusive, obscene, discriminatory, offensive or threatening. This includes sexually orientated messages or images, and messages that could constitute sexual harassment.

All users of The Business’s systems should be familiar with and use the systems in accordance with The Business’s discrimination, sexual harassment and workplace harassment policies, available at The Business.

Users of The Business’s systems who receive unsolicited offensive or inappropriate material electronically should notify their worker in charge immediately. Such material must not be forwarded internally or externally, or saved onto The Business’s systems except where the material is required for the purposes of investigating a breach of this policy.