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service@grovespark.com.au
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Energy Management Advice Policy

5.0
Based on 95 reviews
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Simon Walmsley
10 months ago
Very happy with Grove Spark for recent residential work on our electrical board and inside the house. Joshua arrived on time for both visits, explained clearly what he was going to do and the price. Very polite and quiet spoken. Did a very professional job and I will definitely use Grove Spark again. I chose them based on Google reviews, so figured I should add my own review to help others.
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Adrienne Andrews
11 months ago
Amazing service and Josh is very knowledgeable and nice!
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Jay Russell-Forbes
11 months ago
Such a polite team, really appreciate the knowledge and service
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Robyn Strange
12 months ago
Prompt, professional service. Would highly recommend for any electrical work.
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Rosie Bennett
1 year ago
Amazing service.

Highly recommend!
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Spiro Bellas
1 year ago
We have been using Grove Spark for several years at several commercial sites and they provide a excellent friendly and prompt service. Would highly recommend
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Dany Mikhail
1 year ago
Josh is a legend. Came promptly and saved my day !!! Honest guy & I would highly recommend
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Nicholas Marlon
1 year ago
"I recently hired Luke from GroveSpark for some electrical work in my home, and I couldn't be more satisfied with the service provided. He arrived promptly at the scheduled time and conducted a thorough inspection before commencing work, ensuring safety was a top priority. The quality of workmanship was excellent, with meticulous attention to detail, and he patiently explained the process along the way. The project was completed on time and within the agreed budget. I highly recommend Luke for any electrical needs due to his professionalism, reliability, and expertise. Five stars!"
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Ricky Lau
1 year ago
Highly recommend all your electrical needs with Grove Spark!

Josh and his team are reliable, fairly priced, trustworthy and most of all - just honest people, which unfortunately is so rare to find on the market these days. This is something that is super important to me for electrical work as incorrect processes and procedures can have detrimental consequence and I trust Grove Spark to do everything properly and by code. You can put your mind at ease when working with Grove Spark!

Special out to Josh, lovely dude and really took his time to explain to me all the options I had, based on my needs/wants at the time. You can tell genuinely cares about running a good business that looks after their customers.
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Tony Patterson
1 year ago
We recently had some work done by Grove Spark and I would highly recommend this company if you are looking for professional, quality electrical services. The initial enquiry, to the follow up call, quote and works completed took just over 24hrs! From Josh’s quick communication to Luke’s workmanship, I could not fault anything. Who said ‘service was dead’… I will definitely passing their details on to anyone I know looking for any electrical services!
⭐️⭐️⭐️⭐️⭐️

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Grove Spark Team and Truck

We are committed to ensuring professional advice is provided to any customer seeking guidance in Energy Efficiency matters relating to electrical products and services. An important component of ensuring this appropriate level of advice is to ensure that advice is only provided by persons with the necessary qualifications and skills to provide that advice. This is based on both formal training and industry experience in the field of energy efficiency advice.

Organisational Commitment

In line with our commitment above business recognises that advice relating to energy efficiency provided by persons without appropriate qualification and skills may result in poor quality advice and actions resulting in litigation and reputation damage to both The Business and the Master Electrician Brand.

Resource Commitment

We will ensure that all necessary resources (including amenities, equipment and people) will be made accessible to ensure appropriate systems are implemented so that we can ensure Energy Management advice is only provided by suitably qualified and skilled persons.

Energy Advice System Requirement

The Business will make it a key priority to ensure that:

All workers in the business understand and commit to this policy

Any person providing Energy Management advice to a customer of The Business has appropriate skills and qualification at least equal to;

Table 1: System Requirements

ENERGY THEORY A) ENERGY AUDITING B) ENVIRONMENTAL
Compulsory plus either (a) and/or (b) And/or – depending on nature of business And/or – depending on nature of business
Criteria MEEE course And/or – depending on nature of business ISO 14001
Or CEC Certification Cert IV Energy Auditing
Or EcoSmart Energy Efficiency Equivalent to above (TBC)
Or Cert IV Electrical Photovoltaic Systems Policy and a signed MoU with qualified subcontractor

Note: This may be achieved by outsourcing to an appropriate person.

Management Commitment

The Business’s management and Workers in Charge at all levels are responsible (within their authoritative capacity) for ensuring that:

The policy objectives are incorporated into work practices

For ensuring a system is in place that, only workers with the above required training who are competent can give energy advice. All other workers must not give energy advice.

Worker Commitment

The Business’s Workers are responsible for ensuring compliance with this policy.

Responsibility for Implementation of this Policy

Responsibility for the implementation of the policy rests with the energy management qualification. Responsibility includes the development of appropriate procedures for the implementation of this policy, an annual program of action to ensure implementation, and monitoring as necessary.